Privacy Policy
Last updated: September 1, 2026. This Privacy Policy details how Book My Cruise collects, processes, and protects your personal data.
Bank-Grade Encryption
All personal identifiers and payment data are protected using 256-bit TLS/SSL encryption and PCI-DSS Level 1 compliance.
Zero Data Selling
We never sell, rent, or trade your personal information to third-party brokers or advertisers under any circumstances.
Full Guest Control
You maintain full rights to access, download, rectify, or request permanent deletion of your profile and voyage records.
Global Compliance
Strictly aligned with global privacy frameworks including GDPR (EU/UK), CCPA (California), and international maritime data laws.
1. Information We Collect
When you browse our website, inquire about voyages, or complete a cruise reservation, we collect personal information necessary to deliver seamless maritime travel services:
- Personal & Contact Data: Full legal name (as printed on your passport), date of birth, nationality, home address, email address, and phone number.
- Maritime Travel Documentation: Passport number, issuing country, expiration date, visa verification, and emergency contact details required by international port authorities.
- Payment & Billing Details: Credit/debit card information, billing address, and transaction histories. Card data is securely tokenized via certified PCI-DSS Level 1 payment processors; we do not store full raw card numbers.
- Special Preferences & Dietary Requests: Stateroom bed configurations, mobility accommodations, medical allergies, and dining preferences provided voluntarily.
2. How We Use Your Information
We process your personal information strictly for legitimate business and maritime operational purposes:
• Booking Fulfillment: Issuing cruise tickets, stateroom allocations, boarding passes, and booking vouchers.
• Port Authority & Border Security Clearance: Submitting official passenger manifests to maritime customs and coast guards in compliance with international law.
• Onboard Hospitality: Personalizing dining reservations, spa treatments, shore excursions, and anniversary/celebration arrangements.
• Customer Support: Providing 24/7 voyage concierge assistance before, during, and after your sailing.
• Safety & Medical Readiness: Ensuring our onboard medical physicians have critical health and allergy context in case of emergency.
3. Information Sharing & Third Parties
We do not sell personal information. We share relevant data only with vetted partners essential to your voyage:
- • Port Authorities & Government Agencies: Customs, border protection, and immigration officers at ports of call.
- • Certified Excursion & Transport Operators: Vetted luxury transfer drivers, helicopter tour providers, and shore guides when booked through us.
- • Service Providers: Secure cloud hosting, SMS notification systems, and verified payment gateways under strict data protection agreements.
4. Your Legal Rights (GDPR & CCPA)
Depending on your jurisdiction, you possess the following rights regarding your personal information:
5. Cookies & Analytics
We use necessary cookies to maintain your shopping cart, stateroom selections, and logged-in states. Analytical cookies help us optimize site performance, speed, and mobile responsiveness. You can adjust your browser settings to decline non-essential cookies at any time.